Privacy Policy

Last Updated: 12 January 2025

Commendable Rentals LLC (“Commendable Rentals”, “we”, “us”, or “our”) is the data controller for the purposes of applicable data protection laws. We are committed to protecting your personal information whenever you browse our website, ask for travel guidance, or reserve one of our properties. This Privacy Policy explains how we comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR, and any applicable U.S. federal or state privacy laws.

It is important that you read this Privacy Notice, together with any other privacy notice that is provided on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using your information.

Data Controller

The data controller is Commendable Rentals LLC, headquartered in South Carolina with on-the-ground representation in Italy and France. We are responsible for deciding how we hold and use personal information about you.

Commendable Rentals contact details are as follows:

Address:

Commendable Rentals LLC

Charleston, South Carolina, USA

Representation in Rome, Italy & Paris, France

For general contact, please send us an e-mail at info@commendablerentals.com

Data Protection Principles

The Company is committed towards compliance. If we need to collect, store or otherwise use your personal data, we will abide by the following data protection principles:

  • Lawfulness, fairness and transparency: the processing of personal data shall take place in a lawful, fair and transparent manner;
  • Purpose Limitation: the collection of personal data shall only be performed for specified, explicit and legitimate purposes and shall not be further processed in a manner that is incompatible with those purposes;
  • Data Minimisation: the collection of personal data shall be adequate, relevant and limited to what is necessary in relation to the purpose for which they are processed;
  • Accuracy: the personal data shall be accurate and where necessary, kept up to date. Every reasonable step shall be taken to ensure that personal data that are inaccurate having regard to the purposes for which they are processed, are erased or rectified without delay;
  • Storage Limitation: personal data shall be kept in a form which permits identification of the data subject for no longer than it is necessary for the purpose for which the personal data are processed;
  • Integrity and Confidentiality: personal data shall be kept confidential and stored in a manner that ensures appropriate security. Personal data shall not be shared with third parties except when necessary and with a justifiable legal basis.

The Personal Data we collect and how we use it

Your name, email address, phone number, travel party information, and property preferences when you complete our contact form, booking request, or owner enquiry.

Purpose for processing: To provide you with information and get in touch with you to answer your queries. To respond to your message and in respect of the services which we provide.

Legal Basis: The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when processing is necessary for the purposes of the business legitimate interests pursued by the controller except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

Personal data such as name, email address, travel interests, and destination preferences collected when you opt into our newsletters or download itineraries.

Purpose for processing: To provide you with our marketing communications and/or promotional material.

Legal Basis: The legal basis we rely on to process your personal data is article 6(1)(a) of the GDPR, which allows us to process personal data when the data subject has given consent to the processing of his or her own personal data for one or more specific purposes.

Personal data of Commendable Rentals employees and contractors relating to their employment or vendor contracts.

Purpose for processing: Personal data is collected for purposes pertaining to the individual's employment with the Company, including but not limited to, the administration of employee payroll, and for the purpose of complying with applicable employment and health and safety legislations. For more information, employees should refer to our Employees Privacy Notice which is provided to all employees.

Legal Basis: The legal basis we rely on for processing your personal data is article 6(1)(b) of the GDPR, which relates to processing necessary to perform a contract.

Technical data gathered automatically when you browse our website (IP address, browser type, device identifiers, pages visited, and referral URLs).

  • the number of times per visit a request for data was received;

No attempt is made to identify individual users or to associate the technical details listed above with any individual.

Purpose for processing: To improve site performance, troubleshoot technical issues, remember your preferences, and understand which destinations and articles resonate with visitors. We do not sell browsing data. For more detail, please review our Cookie Policy.

Legal Basis: The legal basis we rely on to process your personal data is article 6(1)(a) of the GDPR, which allows us to process personal data when the data subject has given consent to the processing of his or her own personal data for one or more specific purposes. In such cases, you will be provided with clear information as to what you are consenting to and how you can manage your cookie settings.

Cookie Policy

Cookies are small text files that help us deliver a smoother browsing experience, remember language or currency selections, and measure how guests interact with our itineraries and property pages. You can manage your cookie preferences through your browser settings or by using the controls presented when you first visit our site.

Disclosing your Personal Data

Except as described in this Privacy Notice, we will not intentionally disclose the personal data that we collect or store to third parties without your prior explicit consent. We may disclose information to third parties in connection with the abovementioned purposes, in the following circumstances:

  • any third parties who we engage to provide services to us, such as outsourced IT service providers and professional advisors;
  • any advisers/auditors auditing any of our business processes or who need to access such information for the purpose of advising us;
  • any law enforcement body which may have any reasonable requirement to access your personal data for the purposes of the prevention, investigation or detection of any crime;
  • any regulatory body or authorised entity where required or permitted by law, which may have any reasonable requirement to access your personal data;
  • any successor (or receiving) entity in the event of reorganisation or similar event.

All our third-party service providers are required to take appropriate security measures to protect your personal data in line with the Data Protection and other applicable laws. Moreover, we only permit them to process your personal data for specified purposes and in accordance with our legally binding agreements.

International Transfers

The information you provide to us may be shared with trusted partners located in the United States, the European Union, the United Kingdom, and other regions where we offer homes. Commendable Rentals only transfers personal data outside your home jurisdiction after ensuring that appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) are in place, or where the transfer is necessary to fulfil our contract with you.

Data Retention

The personal data that we process for the abovementioned purposes shall not be kept for longer than is necessary. We retain your personal data for as long as we need it to comply with our obligations under applicable law, to enforce our agreements and, if relevant, for the establishment, exercise and defence of legal claims.

We will actively review the personal data we handle, process and store, and will delete or anonymise it in a secure manner when there is no longer a legal, business or customer need for it to be retained.

For more information on the retention of your personal data please contact us on info@commendablerentals.com. In those cases where it is not possible for us to specify in advance the periods for which your personal data will be retained, we will base our determination on the following criteria:

  • the purpose(s) was for which your personal data was collected;
  • whether there are any statutory obligations, obliging us to continue to process your information;
  • whether we have a legal basis in place to continue to process your information, including but not limited to consent;
  • the value attached to your information;
  • whether there are any industry practices stipulating how long information should be retained;
  • the risk, cost and liability attached to such retention; and
  • any other relevant circumstances.

Data Subject Rights

As a data subject you have certain rights in relation to your personal data including:

  • Right of Access - you have the right to ask us for copies of your personal data that is being processed. There are some restrictions which means you may not always receive all the information we process;
  • Right to Erasure - you have the right to ask us to delete your personal data in certain circumstances. This is not an absolute right and shall depend on our established retention periods;
  • Right to Object - you have a right to object and request that we cease the processing of your personal data where we rely on our, or a third party's legitimate interests for processing your personal data or a task carried out in the public interest;
  • Right to Portability - you may request that we provide you with certain personal data which you have provided to us in a structured, commonly used and machine-readable format. Where technically feasible, you may also request that we transmit such personal data to a third party controller indicated by you;
  • Right to Rectification - you have the right to update or correct any inaccurate personal data which we hold about you;
  • Right to Restriction - you have the right to request that we stop using your personal data in certain circumstances including if you believe that we are unlawfully processing your personal data or the personal data that We hold about you is inaccurate;
  • Right to withdraw your consent - where our processing is based on your consent, you have the right to withdraw your consent. Withdrawal of your consent shall not affect the lawfulness of the processing based on your consent prior to the withdrawal of your consent;
  • Right to be informed of the source - where the personal data we hold about you was not provided to us directly by you, you may also have the right to be informed of the source from which your personal data originates; and
  • Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority , you shall also have the right to an effective judicial remedy where you consider that your rights under the Regulation have been violated as a result of the processing of your personal data in contravention of the Regulation.

Your rights in relation to your personal data are not absolute. If you intend to exercise one or more of your rights, please send your request to info@commendablerentals.com.

Generally, no fees are applicable when exercising your rights. However, we may charge a reasonable administrative fee if your request is clearly unfounded, repetitive or excessive. Moreover, you will be provided with a response without undue delay, and in any event within 30 calendar days which start running as soon as your identity is verified.

Following your request to exercise your rights, the Company may need to request specific information from you to help verify your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Security

We take appropriate security measures to protect against loss, misuse and unauthorised access, alteration, disclosure, or destruction of your information. The Company has taken steps to ensure the ongoing confidentiality, integrity, availability, and resilience of systems and services processing personal information, and will restore the availability and access to information in a timely manner in the event of a physical or technical incident.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organisational safeguards.

All our staff who process personal data are provided with regular training on information security practices. We have put in place procedures to deal with any suspected personal data security breach and will notify regulator of a suspected breach where we are legally required to do so. In certain cases, we will also inform you, as the data subject, of the occurrence of the breach and the steps you need to take to safeguard your rights.

If you believe your personal data has been compromised and/or for any matters relating to privacy please contact at dpo@zzing.com.

Links to other Websites

Where we provide links to websites of other organisations or entities, this Privacy Notice does not cover how that organisation processes your personal information. We encourage you to read the privacy notices on the other websites you visit.

Changes to this Privacy Notice

This Privacy Notice may change from time to time. If we change this Privacy Notice in ways that affect how we use your personal data, we will advise you of the choices you may have as a result of those changes. We will also post a notice that this Privacy Notice has changed.